IMPORTANT NOTE: The combination of self-report and ability components in a test could result in contradictory results. A person may underestimate or overestimate their emotional intelligence and therefore, show differences in their self-reported and ability components of emotional intelligence. Please keep this in mind when reading Sam's results.

Sam's score on this assessment is satisfactory, but there is room for improvement. Overall, he is adequately skilled at understanding and dealing with emotions, but he needs to further develop his skills. Awareness is key to helping him find the motivation to improve in this area, and knowing which areas he most needs to work on developing.

Overall Results (score 104)

IMPORTANT NOTE: The combination of self-report and ability components in a test could result in contradictory results. A person may underestimate or overestimate their emotional intelligence and therefore, show differences in their self-reported and ability components of emotional intelligence. Please keep this in mind when reading Sam's results.

Sam's score on this assessment is satisfactory, but there is room for improvement. Overall, he is adequately skilled at understanding and dealing with emotions, but he needs to further develop his skills. Awareness is key to helping him find the motivation to improve in this area, and knowing which areas he most needs to work on developing.

Emotional Identification, Perception, and Expression (score 72)

Sam is reasonably skilled when it comes to the core ability of identifying, perceiving and expressing emotions in himself and others. There is still, however, room for growth. Overall, his skills in this area of emotional intelligence aid him in the process of reading others, understanding how they feel, and effectively identifying his own emotions. These skills form the basis of his ability to relate to the emotions of others as well as well as his ability to understand himself. Review the results below for further information on areas that could use improvement.

Emotional Facilitation of Thought (score 44)

Although Sam may consider himself as a mostly logical, rational person, his emotions do impact his thoughts and decisions on some small level. The core ability of Emotional Facilitation of Thought reflects the capacity to evaluate and effectively use his emotions as a guide for his judgment, reasoning, and actions. In essence, rather than dismissing emotions, they are used to figure out the aspects of a situation that don't lend themselves too easily to logic (e.g. when making decisions in ambiguous situations). Sam's responses imply that he doesn't take full advantage of the guiding potential that his emotions offer. Review the breakdown below of his results for more information.

Emotional Understanding (score 86)

Feelings affect thoughts and behavior. Therefore, in order to take appropriate action in emotionally charged situations, Sam needs to be able to assess and analyze the complex and mixed emotions that come into play. This is an area where he seems to be doing quite well. He is fairly capable of assessing and analyzing emotions in order to take appropriate action, which makes it less likely that he will take social missteps. Some further improvement may be needed in one or two areas - review the detailed results below for more information.

Emotional Management (score 56)

Sam is not always emotionally responsible. Emotions are not always under our control - we feel what we feel. However, how we react to situations is under our control, which means that we need to take responsibility for our actions even in times when emotions are volatile. It goes without saying that inconsistent emotional management can result in a number of problems socially, psychologically, and professionally. Review the breakdown of Sam's results below for the areas identified as problematic.

Moderating Emotional Intelligence Factors (score 43)

Moderating factors are components related to emotional intelligence that are mostly shaped by life experiences. These are not part of the four main core competencies described above, but they are part of the mixed model used to assess emotional intelligence and provide a complete picture of Sam's abilities.

Impression Management (score 0)

This scale assesses to what degree the results on this assessment are distorted or manipulated. Many people will try to present themselves in a better light, especially if the stakes are high.

Test-takers' answers are compared to responses obtained from a large sample of the general population. When someone systematically selects socially desirable responses that are rarely endorsed by others, there is a good reason to believe that a positive self-presentation bias is at play. A score that is suspiciously high may indicate that a person was lying, which may invalidate the whole assessment.

There was little or no indication in Sam's results to suggest that he was either lying or trying to present himself in a favorable light. Therefore, his results can likely be seen as accurately reflecting who he is.

Emotional Self-awareness (score 74)

Sam had a moderately high score on Emotional Self-Awareness. A score in this range indicates that:

• He is generally in tune with his emotions and is often able to identify his true feelings.
• When he is able to pinpoint the reason why something is bothering him, it provides him with a sense of control and helps him determine a course of action to deal with whatever issue is at hand.
• He possesses reasonably good insight in general, but this area can be developed further, as he may occasionally struggle to maintain this objectivity when he is too overwhelmed with emotion.

Awareness of Strengths and Limitations (score 72)

Sam seems to have some understanding of his strengths and limitations - or it could also be that he is more aware of one than the other. A score in this range indicates that:

• He has some understanding of what he is good at, and which areas he struggles, but may not be at the stage yet where he can honestly say that he 100% knows himself in this area.
• He may be uncertain about whether he has truly found his calling in life.
• He could occasionally miss opportunities to reinforce and develop strengths in areas where he underestimates his abilities.
• Some limitations that he is not aware of could result in uninformed choices, or taking on unrealistic goals that will only lead to disappointment.

Impulse Control (score 68)

Sam is generally able to control his impulses, although this can occasionally be a challenge for him. A score in this range indicates that:

• He is usually able to resist temptation or delay gratification, but it can be a bit of a struggle with certain habits or desires.
• He can occasionally be seen as spontaneous and difficult to predict, but without being completely unreliable.
• On most occasions, he will consider the consequences of his actions before doing something, but won't always do so consistently.

Self-Control (score 49)

It is often a challenge for Sam to maintain his composure when faced with difficult or emotionally charged situations. His emotional control and poise is limited at best. A score in this range indicates that:

• His emotions are more likely to overwhelm him, affecting his ability to think clearly.
• People may feel the need to "walk on eggshells" around him, for fear of upsetting him.
• He is likely to say or do something he regrets when his emotions are at a fever-pitch.
• He may feel the physical consequences of limited self-control and inability to deal with stress, such as hypertension, difficulty sleeping, etc.
• He may often struggle to find a healthy outlet for negative emotions.

Resilience/Hardiness (score 50)

Sam shows some degree of resilience, but will find it a challenge to stay strong in particularly difficult situations. A score in this range indicates that:

• It will take him some time to pick himself up after experiencing a setback.
• When his resilience isn't at its best, his ability to stay emotionally controlled, focused, and optimistic will likely suffer as well.
• He may sometimes avoid opportunities or major changes for fear of not being able to cope.

Rumination (score 100)

Sam has a very strong tendency to ruminate. A score in this range indicates that:

• When something bothers him, it will occupy his thoughts, often to the point of distraction (difficulty staying focused, sleeping, etc.).
• He may often experience downward spirals, where one negative thought leads to more, making him feel far worse about his problem and/or himself than he would otherwise.
• Problems in one sphere of his life likely end up spilling over into other spheres - he could bring work problems home, or have trouble getting tasks done because of a personal issue at home.
• His high level of rumination could impact his sense of contentment, his ability to deal with stress, and his capacity to maintain a positive mindset.

Comfort with Emotions (score 24)

Sam seems to be extremely uncomfortable dealing with emotions in general. A score in this range indicates that:

• He may struggle to console others who become emotional around him and distance himself from people who may appear emotionally needy.
• He likely feels awkward in emotionally charged situations.
• He is likely uncomfortable expressing himself. Even if he does, it will likely only involve surface emotions or thoughts (i.e. he won't make himself really vulnerable or talk at length about how he feels deep down).
• His discomfort with emotions could impact his ability to self-monitor, or empathize with others. He may also prefer to suppress uncomfortable emotions, or avoid emotional situations, rather than face them.

Assertiveness (score 24)

Sam rarely, if ever, displays assertive behavior. A score in this range indicates that:

• He is more likely to have issues with self-confidence and conflict resolution ability, as they are both linked to assertiveness.
• He is likely to struggle when dealing with difficult people, letting problematic behavior or problems escalate.
• He likely has difficulty saying no, standing up for himself, or commanding respect from others.
• His needs in relationships are likely to go unfulfilled as he is unwilling to express them.
• Others may get the impression that he is weak or a pushover, giving them the excuse to walk all over him.

Coping Skills (score 36)

Sam's coping skills need a fair amount of improvement. A score in this range indicates that:

• Deficient coping skills could negatively impact his ability to think positively, to maintain perspective, and to regulate his emotions.
• Facing challenges and change will be all the more difficult - he may often choose to avoid them.
• He is likely to struggle with the physical consequences of ineffective coping, such as low energy, digestive and sleeping problems, or high blood pressure.
• He is more likely to use ineffective and unhealthy strategies to cope with stress (avoidance, denial, aggression, addiction).

Problem-Solving Skills (score 57)

Sam doesn't always view or solve challenges, setbacks and obstacles to what he wants in the healthiest manner. A score in this range indicates that:

• He is likely to give up in the face of problems on some occasions, or try to avoid them (at least initially) in hopes that they will resolve themselves.
• He sometimes sees problems as pervasive and unalterable - this implies a propensity towards an external locus of control under certain circumstances, which can lead to a sense of helplessness and hopelessness in the face of difficulties. In essence, he doesn't consistently face things head on or try to change them.
• Particularly difficult hardships may sideline him temporarily, especially if his resilience and coping skills are not fully developed. Problem solving ties into both of these aspects.

Self-esteem (score 56)

Sam's self-esteem is fragile at best. A score in this range indicates that:

• His self-esteem is prone to volatility. Some people and situations will make him feel good; others can totally shatter his view of himself.
• He likely has a fairly good opinion of himself and his abilities, but he probably also believes that he has weak areas, which may or may not be realistic.
• Self-esteem ties into many facets of his life and even the small reservations he has about himself can hold him back from achieving success professionally, as well as from achieving happiness on a personal level. Social interaction and assertiveness can sometimes be a challenge for him.
• He may not always treat himself with love and respect; he may sometimes allow others to treat him poorly as well.
• Setbacks can appear as insurmountable challenges to him, especially during those times when he is not feeling very confident.
• He may sometimes struggle with stress and defeatist, negative thoughts.

Contentment (score 34)

Sam's level of satisfaction with life is rather low. A score in this range indicates that:

• He may view happiness as mostly the result of external circumstances (e.g. fate, luck, unattainable wealth, or other people's interference) and therefore, outside of his power to control.
• His coping skills, problem-solving skills, resilience may not be at their best.
• If he does set goals, many of them may be unrealistically challenging, or he may have a tendency towards maladaptive perfectionism.
• He may not be happy with who he is right now (physically, mentally), or is not acting in accordance with his values and priorities.
• For whatever reason, he may feel stuck with the problems in his life instead of feeling capable of changing things.

Values Integrity (score 56)

Sam does not act in accordance with who he is and what he believes in - at least not on a consistent basis. A score in this range indicates that:

• He may sometimes feel regretful, stressed, guilty, shameful, or unhappy with himself when he does not act in line with his principles and morals.
• He may sometimes find himself doing what other people want, or what he feels is expected of him. He may also find it difficult to rise above peer pressure.
• He may at times choose to ignore injustices or immoral behavior in his work organization, even though it bothers him to do so.
• When he doesn't act in accordance to what is important to him, he may struggle to set priorities in life, a path to follow, or goals to set.

Positive Mindset (score 40)

It is often a struggle for Sam to stay positive. A score in this range indicates that:

• He likely expects the worst in most situations, believing that things will find a way to go wrong in one way or another.
• He likely has difficulty motivating and inspiring himself a lot of the time, given that he doesn't hold very high hopes for a positive outcome.
• He may be setting himself up for failure - negative expectations often lead to negative results.
• He may often struggle with obstacles simply because he isn't in the right mindset to think clearly and come up with solutions. He likely finds himself planning for the worst rather than focusing solely on success.
• Introspection becomes a challenge, as his appraisal of himself will usually be one-sided at best.
• He may find himself zeroing-in on or amplifying the worst of situations or people, rather than putting in a more dedicated effort to look for the silver lining.

Independence (score 26)

Acting independently, making decisions of his own accord and based on his own feelings, is very difficult for Sam. A score in this range indicates that:

• Any move or decision he makes is based on what other people would want, or how they would feel about it.
• He may feel helpless or incompetent in the face of challenges if he must go without others' help. This could be linked to his level of self-esteem and self-confidence.
• He is more likely to suppress what he thinks and feels in order to act in line with what others want.

Self-Motivation (score 42)

Sam tends to have difficulty encouraging and motivating himself to try hard and do his best. A score in this range indicates that:

• He may often depend on getting a "push" from the people around him, or other sources of external motivation. Basically, in situations where he is motivated, it likely won't come from within very often.
• He may frequently lose faith in himself after disappointing experiences and struggle to find the incentive to keep trying.
• He may struggle in a position without active and involved management. His low level of self-motivation could eventually impact (if it hasn't already), his level of contentment with life, his ability to attain goals, and his ability to solve problems and bounce back from failure.

Goal Setting (score 66)

Sam is not a stranger to goal setting, and likely has a few goals in mind that he wishes to achieve. A score in this range indicates that:

• He is likely aware of effective goal-setting techniques, but may not be using them in full force.
• He may need to find stronger sources of motivation to push him further if he strives for more challenging goals.
• He is reasonably ambitious.

Striving (score 68)

Sam is typically open to learning new things, although he may hesitate occasionally, perhaps if he feels the new skill or knowledge is particularly challenging. A score in this range indicates that:

• He is less likely to be at risk for stagnation. As the world will continue to progress, he may be able to stay "in the loop".
• He is likely willing to accept or at least acknowledge feedback and mistakes.
• He is in a better position of increasing his life satisfaction because he will have something to be passionate about.

Emotional Selectivity (score 56)

Emotional Selectivity refers to the ability to not "sweat the small stuff" - something that Sam has trouble with sometimes. Being able to let go of minor problems or things that he can't change (and any negative emotions attached to them) is not only a way to cope, but also paves the way for growth and progression physically, emotionally and psychologically. A score in this range indicates that:

• He may be at risk for unnecessary stress. While it's understandable that letting go of major issues is a challenge, being unable to let go of minor ones only adds to the burden.
• His mind may be focused more on the negative rather than the positive, causing him to sometimes lose sight of the big picture. Being grateful for even small things could do wonders for his mood.
• When he focuses on things that he is complaining about, he is not in the mindset that will help him achieve what he does want to do.
• When he views problems in a negative manner, it can make it more difficult to find a way to resolve them. By improving his view of problems, his approach to resolution will likely change as well.

Social Responsibility (score 70)

Sam shows moderate concern for the well-being of others. Social responsibility is not about subverting his own desires in favor of those of others. It's a concern for people's welfare, and doing what he can, within reason, to show kindness to others. A score in this range indicates that:

• When he is kind to others, it won't always be because he wants something in return or has something to gain.
• He likely considers his own needs a priority, but will put them aside if someone he cares about needs him.
• Others likely view him as someone whom they can generally count on, and who is fairly warm and kind-hearted.
• Others may be more inclined to return the favor when he is kind with them.

Flexibility (score 29)

It is difficult for Sam to be flexible and compromise. He is unlikely to be accommodating when things are not as he wants them to be. A score in this range indicates that:

• He probably has very little patience.
• He may view compromise as giving in, or giving up what he wants.
• Others may view him as stubborn and difficult. Lack of flexibility can alienate others.
• Teamwork will be a struggle for him - he will likely find it difficult adjusting to the different views and varied ideas of the group.
• Empathy and conflict resolution will be a challenge for him if he is unable to place himself in someone else's shoes and adjust accordingly.

Empathy (score 87)

Sam is a fairly empathetic person, and will try as much as possible to place himself in other people's shoes. A score in this range indicates that:

• He is usually able to understand the underlying motives behind people's actions, which improves his social interactions.
• He is less likely to misread a person.
• His ability to empathize makes it easier to create meaningful human connection.
• Consoling others is likely easy for him on most occasions because he is able to understand how they feel, and thus, what would make them feel better.

Adaptable Social Skills (score 78)

Sam is able to adjust his social behavior and skills to fit the situation most of the time. A score in this range indicates that:

• He strives to self-monitor and regulate his behavior, but may struggle occasionally.
• He is less likely to make social faux pas when he makes it a point to assess a social situation, and adjust his behavior accordingly.
• By making his social skills more adaptable, he is better equipped at dealing with a variety of social situations and personalities.

Conflict Resolution Behavior (score 56)

Sam may have every intention of resolving conflict in the most ideal way, but it can sometimes be a challenge for him when an issue hits close to home. Overall, his approach to resolving conflict needs some improvement. A score in this range indicates that:

• He is either not completely comfortable dealing with conflict, will sometimes avoid it, or will deal with it a little too aggressively.
• He may not be completely aware of tactics that are conducive to an appropriate resolution, or is aware of healthy fighting tactics, but doesn't use them often enough (or in the heat of the moment).
• His conflicts may sometimes escalate because he does not always deal with them head-on and/or resolve them effectively.
• He may sometimes jump to conclusions or resort to hastier means of resolving issues. Emotions like resentment, anger, hurt may sometimes go unsettled and continue to build up.

Social Insight (score 80)

Sam appears to be fairly capable of taking context into consideration when making judgments about other people's emotions or behavior. A score in this range indicates that:

• He tries not to focus too much on surface reactions (i.e. what is being conveyed solely though facial expressions and body language), striving to listen attentively and using the context of the situation he finds himself in as a source of information on how to respond appropriately.
• He is more likely to come across as sensitive to others' needs, attentive, and tactful. People are more likely to feel at ease around him.
• His ability to be socially insightful likely enhances his communication skills as well.
• He likely has a good understanding of human nature, or can at least predict, with a fair amount of accuracy, how people will respond in social situations.

Recognition of Other's Emotions (score 93)

Sam excelled on the recognition of emotions aspect of the test. A score in this range indicates that:

• Reading body language and facial expressions in social situations is likely to be very easy for him - and when he reads someone in the correct way, he will be better able to approach him or her in a manner that fits the situation and what he/she is feeling.
• This means that he is less likely to misjudge others as well.
• His ability to empathize is enhanced when he is able to read others accurately.

Emotional Integration (score 92)

Sam performed exceptionally well on the emotional integration part of the test. A score in this range indicates that:

• His skills in this area tie into (and probably help improve upon) his ability to identify emotions in himself and in others, as well as his ability to empathize with people.
• He likely has a multi-dimensional and in-depth understanding of emotions (emotions are not just good or bad, positive or negative, intense or weak). He likely understands the profoundness of emotions, how complicated they can be, and how they play a role and impact everyday tasks in life.
• His understanding of emotional integration improves his capacity to understand more complex emotions (like when two feelings blend together), and his ability to understand how emotions can transition (as is the case with the grieving process, for example).

Conflict Resolution Knowledge (score 85)

When it came to choosing the best approach someone should take to resolve a conflict, Sam performed quite well. He generally chose an appropriate resolution tactic to resolve issues effectively and appropriately.

• If he also scored well on the Conflict Resolution Behavior scale, this indicates that he has a healthy approach to conflict in general.
• If he scored poorly on Conflict Resolution Behavior, he may know what the right way to resolve conflict (as reflected by his good score on this scale), but doesn't often put it into practice. Perhaps, when he is in the heat of the moment, it's difficult for him to remain objective and focus on finding a mutually beneficial solution. This is understandable. Sometimes, our emotions can cloud our judgment, and be hard to control. If this rings true for Sam, he should work on improving his ability to self-monitor and to regulate his emotions, and do some research on different conflict management techniques.

Emotional Reflection (score 68)

When evaluating an issue in his life, on most occasions, Sam likely tries to see things from both a logical perspective and an emotional perspective. A score in this range indicates that:

• When he relies on both logic and intuition to figure something out, he has the added benefits of having different perspectives or sources of information: logical reasoning and instinct.
• When a situation overwhelms him (and he is flooded with negative emotions), he will typically try to sort through and understand the emotions.
• When something doesn't feel right (e.g. a solution, idea, a risk), even though it seems like a perfectly sensible option on paper, he will usually heed to that inner warning.

Advice made available with actual full reports only.